The Medworxx Policy and Document Management system (PDMS) provides our staff with easy access to all of our current policies in one location. Eliminating the need for paper distribution, new and updated policies are available for immediate use. Not only do we now have a standardized and automated review/revision and approval process, but also a notification function that alerts us when policies are due for review.

The versatility of the program has enabled us to create a separate system for our Physician Orders sets. The enhanced search functions allow us to locate documents quickly using keywords or specific categories including departments, physicians and specialties.

The Medworxx technical support team has been a consistent, available resource in the development and maintenance of our systems. Their continual enhancements of both of our systems are designed to best meet the needs of our organization.

At NorDx, we currently use the Policy & Document Management System (PDMS), implemented in the Fall of 2008. The software has provided several key improvements and helped us achieve our goals in managing policy and procedure documents, such as:

• Improved quality and efficiencies
• Specified accountabilities and time frames, and system-generated reminders help us stay on track with document reviews and revisions
• The software supports regulator's requirements and internal standards for consistent version and workflow processing and tracking
• Reduces our risk of regulatory citation as all users are using the same version of a document
• Easy, one-stop access to the most current policy and procedure document

Support from the Medworxx staff who provide training, product management, technical support and customer support has been outstanding! All staff members are very responsive; they are always soliciting suggestions for improvements to the software, and continue to build enhancements based on how the customer uses the system. A significant benefit for us has been our continued relationship with Medworxx staff.

The LMS worked so well in getting out the information to all staff about the new Accessibility for Ontarians legislation. We had 66% of our organization complete the education within 3 weeks of the course being published. Whenever we call the helpdesk, Medworxx is right there ready to help us work out our issue. They are always pleasant and respond to requests quickly. We appreciate that!

The Medworxx Policy and Document Management System (PDMS) has been a wonderful product choice. We are a multi-facility implementation so everyone had their work cut out for them. The managers of the content using the back end of the product at all facilties have been enthusiastic and pleased. Our policy viewers have been delighted with the ease of use and reliablity in finding needed policies from a browser interface.

In my mind, service during implementation and after go-live is as vital as the product itself. We have been in production for over a year now and couldn't be more pleased. Medworxx PDMS is a wonderful product and the staff at Medworxx that administer all aspects of the implementation and support of the product are outstanding!

Medworxx Policies & Procedures application (PDMS) is so much easier to use, makes so much more sense, and is saving us time. And the bulk import facility allowed us to get up and running quickly. Within three weeks, we imported and completed over 1800 policies.

My belief is that a learning management system is a valuable tool in any industry, but specifically in healthcare where our mandate is to provide the highest level of patient care possible in a constantly evolving environment. To successfully achieve this mandate, we believe that GRH needs to become a learning organization - one that enables, empowers, and challenges our employees to continually seek out new and valuable knowledge and to apply that knowledge at the bedside for improved patient outcomes. We feel that the Medworxx product will play a significant role in achieving this mandate and will provide vital support as we strive to raise the performance levels of our staff to best serve the needs of our community.

I am impressed. Medworxx is on the leading edge of the technology curve. They are definitely set up for the future. The flexibility in the system is powerful. We like the ability to have multiple sites, and microsites within those, each with their own specific content, documents, and links, all tied together with easy to use navigation.

Because e-learning (Medworxx Learning Management System) is so easy to do and manage, we’ve had an 85 percent compliance with mandatory training rate since we switched from our paper-based system. That rate is off- the-chart high. Also, we now have electronic proof that an employee has indeed had the proper training.